Frequently Asked Questions

Our Products

How do you sell your fabrics?

The minimum order of fabric is one metre, and we only sell in whole metre amounts. The price per metre is specified on each fabric. All prices are in New Zealand dollars and include GST.

The length of pattern repeat is mentioned in the specifications of the fabric. Repeats are within +/- 3% of what is specified.



Where are your fabrics from?

Metsovaara fabrics have been sourced directly from Metsovaara and printed by Marimekko in Finland. We receive different designs on a regular basis and all are produced to the highest standards.



Are your fabrics high quality?

Yes, extremely. All Metsovaara cotton prints today are high-end reactive prints. Only the very best cotton fabrics that are woven in Germany are used as the base cloth. These are washed before printing. The fabrics are always washed and steamed after printing, all in clean Finnish water. The last wash goes from 95 °C to 100 °C and wet steaming goes right after the last wash. This guarantees a lifelong lasting of the vivid colors. The reactive dyes are non-toxic. All Metsovaara cotton fabrics are certified according to the STANDARD 100 by OEKOTEX®, meeting the requirements of product class 1 – the highest classification, suitable for baby and toddler articles. The certificate guarantees that the fabrics are free of harmful chemicals.



What is the Better Cotton Initiative?

Metsovaara is committed to improving cotton farming around the world together with Better Cotton Initiative (BCI).

Better farming, better cotton – Metsovaara is a member of the Better Cotton Initiative since 2020 and supports responsible cotton sourcing through their actions and products.

Who was Marjatta Metsovaara?

The large scale of the creations, inventions, and artistic values of Marjatta Metsovaara have made a large contribution to the world of interior textiles and to the reputation of Finland worldwide in the field of art and design.
Her artistic talent and engineering skills in creating all types of new fabrics never seen before like new modern carpet designs, blankets in mohair/wool, special fabrics for room dividers and wallpapers, tightly woven furniture fabrics for Artek, Artifort, and Asko as well as the Finnair aircraft fabrics, the invention of the Lappi-satin cotton fabric ideal for reactive printing, and her close collaboration with the greatest architects like Alvar Aalto are a few of her references.
Marjatta Metsovaara can truly be considered as Finland's Queen of Textiles and one of the most significant textile designers of all time.



 

Delivery & Shipping

What is your return policy?

It is very important to me that you enjoy your purchase from House of Design. If you are unhappy with your purchase, you can return it for a refund minus the actual shipping cost. You are responsible for packaging fabrics appropriately and for return postage. All returns must be made within 10 days of the purchase, and items must be received in original condition and will be inspected on arrival before approving the refund. Please email hello@houseofdesign.co.nz to discuss the return of your order.



What if I find a fault?

Metsovaara fabrics are of the highest quality, but if you do find any faults, your purchase will be refunded in full, and no shipping cost will be charged.

Please email hello@houseofdesign.co.nz to let me know about any faults as soon as you receive your order and attach some photos of these.



Do you offer exchanges?

Currently I do not offer any exchanges, but you can return your order as above and place a new order.



Can I pre-order fabrics?

I can pre-order several different designs and quantities for you. Please email hello@houseofdesign.co.nz for any pre-orders.



I am in trade, what can you offer me?

I would love to hear from you if you are in trade, would like to display or stock Metsovaara and help you with any projects.

Please email hello@houseofdesign.co.nz with any enquiries.



 

Returns, Exchange & Trade Enquiries

What is your return policy?

It is very important to me that you enjoy your purchase from House of Design. If you are unhappy with your purchase, you can return it for a refund minus the actual shipping cost. You are responsible for packaging fabrics appropriately and for return postage. All returns must be made within 10 days of the purchase, and items must be received in original condition and will be inspected on arrival before approving the refund. Please email hello@houseofdesign.co.nz to discuss the return of your order.



What if I find a fault?

Metsovaara fabrics are of the highest quality, but if you do find any faults, your purchase will be refunded in full, and no shipping cost will be charged.

Please email hello@houseofdesign.co.nz to let me know about any faults as soon as you receive your order and attach some photos of these.



Do you offer exchanges?

Currently I do not offer any exchanges, but you can return your order as above and place a new order.



Can I pre-order fabrics?

I can pre-order several different designs and quantities for you. Please email hello@houseofdesign.co.nz for any pre-orders.



I am in trade, what can you offer me?

I would love to hear from you if you are in trade, would like to display or stock Metsovaara and help you with any projects.

Please email hello@houseofdesign.co.nz with any enquiries.